Your Membership renews automatically 365 days after your initial purchase. You can always check your renewal date and active status at the top of your Member Portal.
Referrals
INVITE FRIENDS
Share your unique link below with a friend who wants to join The Membership. They’ll get 20% off when they become a Member and you’ll get $20 off your next purchase for each person that joins using your unique code.
How It Works
Share Your Referral Link
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Your Friend Joins For 20% Off
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You Get A $20 Store Credit
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YOUR REWARDS
Track your referrals and rewards
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Frequently Asked Questions
Everything you need to know about the Bandit Membership.
How and when does my Membership renew?
Your Membership renews automatically 365 days after your initial purchase. You can always check your renewal date and active status at the top of your Member Portal.
How do I get my Member Gift Card or my Member Credits from Partner Benefits?
All Gift Cards and Member Credits live on your Member Wallet Pass. You can download your Member Wallet Pass to your phone wallet here. When shopping online, use the code listed in your pass details. When shopping in-store (Bandit Retail or Pop-Ups), scan your Member Card at checkout to redeem any available credits.
All Gift Cards and Member Credits live on your Member Wallet Pass. You can download your Member Wallet Pass to your phone wallet here. When shopping online, use the code listed in your pass details. When shopping in-store (Bandit Retail or Pop-Ups), scan your Member Card at checkout to redeem any available credits.
Do I need the Member Wallet Pass?
Yes, your Member Wallet Pass is key to your benefits as a Member. It’s where your Gift Card and any Partner Credits are stored, and it’s also your access pass for Partner offers like Shake Shack & Forma Pasta Factory as well as Member-Only hours at Pop-Ups and select events. Keep it in your wallet app for easy access.
Yes, your Member Wallet Pass is key to your benefits as a Member. It’s where your Gift Card and any Partner Credits are stored, and it’s also your access pass for Partner offers like Shake Shack & Forma Pasta Factory as well as Member-Only hours at Pop-Ups and select events. Keep it in your wallet app for easy access.
When are Member Credits added to my Member Wallet Pass?
Member Credits are added after the Partner’s return window closes. Each Partner has a different return policy, which you can find on their site. For example, COROS has a 30 day return window, so any earned credit will appear on your Member Card 31 days after purchase, provided no return was made.
Member Credits are added after the Partner’s return window closes. Each Partner has a different return policy, which you can find on their site. For example, COROS has a 30 day return window, so any earned credit will appear on your Member Card 31 days after purchase, provided no return was made.
HOW DOES BANDIT CREDIT ON PARTNER PURCHASES WORK?
Shortly after your qualifying partner purchase, all Credit Back will appear under the "Pending" section in your dashboard. Once the return window closes for your purchase, the Credit will advance to "Active" and become usable.
Shortly after your qualifying partner purchase, all Credit Back will appear under the "Pending" section in your dashboard. Once the return window closes for your purchase, the Credit will advance to "Active" and become usable.
I renewed my Membership, but I never received my Socks or Gift Card. What should I do?
Search your inbox (using the email tied to your Membership) for the subject line “Get your free Member Socks”. Open that email to select your sock size. Once submitted, your socks will ship and your $75 Gift Card will be automatically added to your Member Card. If you can’t find the email or run into any issues, contact Customer Support.
Search your inbox (using the email tied to your Membership) for the subject line “Get your free Member Socks”. Open that email to select your sock size. Once submitted, your socks will ship and your $75 Gift Card will be automatically added to your Member Card. If you can’t find the email or run into any issues, contact Customer Support.
Why don’t I see a Benefit in my portal that’s advertised on the Membership Site?
The Member Portal shows only the Benefits available in your region. If a Partner doesn’t currently offer their Benefit in your area, it won’t appear in your Portal. We do this to keep your experience relevant and accurate.
The Member Portal shows only the Benefits available in your region. If a Partner doesn’t currently offer their Benefit in your area, it won’t appear in your Portal. We do this to keep your experience relevant and accurate.
Can I change or reset my password?
How do I pause or cancel my Membership?
Memberships run for one full year and cannot be paused. Even if unused, you’ll continue to receive all Member Benefits until your renewal date. If you’d like to cancel future renewals, contact Customer Support. Your current Membership will remain active until the end of your year, and then it won’t renew automatically.
Memberships run for one full year and cannot be paused. Even if unused, you’ll continue to receive all Member Benefits until your renewal date. If you’d like to cancel future renewals, contact Customer Support. Your current Membership will remain active until the end of your year, and then it won’t renew automatically.
Can I send referrals when the Membership is on sale?
No, referral codes are only valid while The Membership is full price.
No, referral codes are only valid while The Membership is full price.